Checking your Prepaid Balance

All balance checks from the handset/terminal require the unit to be outdoors with an unobstructed view of the sky!
See below for tips on signal and GPS
Iridium Thuraya IsatPhone BGAN Globalstar Don’t have the handset?
Dial 2888 and press the green call button.

You will then hear an automated message alerting to your current balance and how much longer your credit will be valid for.

Dial *151# and press the green call key.

You will receive a message displayed on the screen with your current balance (please note that Thuraya quote the unit balance as $) and validity period

Dial 591 to hear your balance.

To see your balance on screen dial *106#

Wait a moment and your current balance and validity date will be displayed on the screen

Dial 591 from the handset

You will then hear an automated message alerting to your current balance and how much longer your credit will be valid for.

Dial *888 from the Globalstar phone

System prompts for 4-digit Passcode.

Passcode is set on initial use Select 2 to hear balance

You can pay for an email with the current balance by clicking here
† Needs GPS Fix † Needs GPS Fix † Needs GPS Fix
Tips and Extra Info
† GPS – If the handset needs a GPS fix you do not need to do anything other than leave the handset in an area with an unobstructed view of the sky in all directions down to the horizon for at least 20 minutes
Getting a Good Signal
Iridium Thuraya IsatPhone BGAN Globalstar  
You need a view down to the true horizon in all directions to get a good signal No coverage/service in the US From the US East Coast this is South West at an elevation of ~ 30° to 55° off the horizon.

From the US West Coast this is South East at an elevation of ~ 30° to 55° off the horizon.

You need a view down to the true horizon in all directions to get a good signal