A new firmware version 02.00.01 is now available for Inmarsat IsatPhone 2. 

Firmware version 02.00.01 supersedes the firmware version 01.12.00 that was released in September 2016.

This is a mandatory firmware upgrade, meaning that the features introduced by the firmware are critical for the functionality of the IsatPhone 2 handset. 

To check you have the latest version on your IsatPhone 2, go to Menu > Settings > About > Firmware version. 

Pre-requisites for installation

In order to upgrade the handset’s firmware you must have a PC running Windows 10, Windows 8, Windows 7, Windows Vista or XP.

Recommendations for installation

Please follow the steps below in sequence.

USB Drivers

Please note, you will need to install the USB drivers first before connecting the handset to your PC.

If you do not do this, Windows will try to use another driver that is not compatible and therefore, it will not work.

Driver installation is a 3 step process

  • Download drivers
  • Unzip drivers
  • Install drivers

USB Drivers are compatible with Windows XP, Windows Vista, Windows 7, 8 and 10.

(For Windows 7, USB 3.0 is not supported.)

All three steps are detailed in the instruction guide.

» Download IsatPhone 2 USB drivers


Please follow the instructions available for PDF download below.

Download the below PDF, it contains instructions on how to upgrade the firmware version on the IsatPhone 2

»Firmware upgrade guide


Mandatory: Firmware version 02.00.01 supersedes the firmware version 01.12.00

Firmware Upgrade Tool

From time to time, it may be necessary to upgrade your phone in order to improve its functionality and operation.

You will be notified by Inmarsat and/or your Service Provider when a firmware upgrade is required.

» Download IsatPhone 2 Firmware Upgrade Tool


Download from the link below and follow instructions

» Download IsatPhone 2 firmware V2.00.01

» IsatPhone Pro Firmware V2.00.01 release note